OPERATOR-PARTICIPANT CONTRACT &TERMS & CONDITIONS
OUR AGREEMENT WITH YOU
We are Dream Your Journey LLC and Our Agreement with You states what you are legally entitled to expect from us and our suppliers when you purchase travel services through us. With a variety of travel products, please make sure you understand the terms and conditions which apply to your specific arrangements in addition to our general terms and conditions
RESERVATIONS AND PAYMENT
A deposit of $350 per person is required to secure your reservation. To secure reservations on a trip departing within 90 days, a full payment is required 90 days at the time of booking. Deposits are non-refundable. Payment of a deposit enables Dream Your Journey to hold a reservation for you but does not guarantee the price. The price can only be guaranteed once we receive full payment and tickets and/or other travel documents have been issued.
If payment for your booking is made by credit card, handling fee is payable, as advertised. No charge is made for payments made by Debit Card. We reserve the right to refuse personal checks as a method of payment.
A contract will exist as soon as we issue our confirmation invoice.
Baggage allowance and policies differ by airline. Some airlines do not provide a free baggage allowance and will charge additional fees for checked baggage. If you require specific information about baggage allowance, or require further information, please contact us before you book.
REFUNDS & CANCELLATION POLICIES
We highly recommend that you use travel cancellation insurance for any unforeseen cancellation needs. If you cancel your reservation or change your plans, your right to receive a refund is limited.
Prior to departure Charge
90 days or more $300
89-60 days 10% of selling price or $300
59-30 days 65% of selling price
29 days or less 100% of selling price
All requests to cancel confirmed reservations must be received and become effective on the postmark date. If you must cancel your trip, you may do so by calling 770-851-9138 or through our “contact us” forum on our website www.dreamyourjourney.com. Refunds will be made within 14 days of receipt of your notice of cancellation. Leaving the trip in progress for any reason whatsoever will not result in any refund. No refunds will be made for any unused portions of the trip, such as, but not limited to: sightseeing excursions, meals, and other pre-arranged services. Refunds are limited to the amounts as stated in our Cancellation Policy.
The itinerary and staff are subject to modification and change by Dream Your Journey. Every effort will be made to operate the trip as planned; however if unforeseen world events and conditions require a change in itinerary, Dream Your Journey reserves the right to do so for the safety and in the best interest of the participants.
TERMS & CONDITIONS:
Pre-payment of the full amount due before departure- 50% due to confirm the booking and the remaining 50% due 30 days before the departure.
PASSPORT & VISA DOCUMENTS
It is your responsibility to fulfill the passport, visa, and other immigration requirements applicable to your itinerary. You should confirm these with the relevant High Commissions, embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements. Please ensure that all of the details on your travel documents are correct.
ACKNOWLEDGMENT OF RISK
Dream Your Journey LLC is not responsible for any accidents during the entire itinerary. We strongly advise that you have ample travel insurance, medical and accidental, during the entire program. We are not responsible for theft or loss of luggage and personal belongings during the entire period of the tour.
PHOTOGRAPHY AND VIDEO
Dream your Journey has the right to take photographs or video during the trip for promotional purposes. Participants who prefer their image not to be used should notify us in writing before the departure of the trip.